3/16/20

ODTUG as an organization is committed to the health and safety of our members, and we are dedicated to ensuring that our conference is a positive experience for all attendees. In response to the uncertainty surrounding the coronavirus, we have decided to modify our attendee cancellation policy. Through April 30, 2020 all registrants are eligible for a full refund without a processing fee. Cancellations received between May 1 and May 30, 2020 will receive a 50% refund. Refunds will be issued via the payment method originally used to purchase the registration. Credit card refunds will only be issued to the credit card originally used to make the purchase. No refunds will be given for cancellations received after May 30, 2020. All cancellations must be submitted in writing and sent to registration@odtug.com.

Currently we are monitoring the evolving situation. As we prepare for the conference, we will be following federal and state guidelines in order to provide a safe and clean meeting environment where attendees can focus on programming, learning, and networking. If federal and state guidelines require us to alter the nature of the conference, we are actively exploring options so that we can still provide a productive and engaging Kscope. Moving forward, we will communicate any changes or updates on our website and via email. If you have any questions regarding our policies or procedures around this issue, please contact us at info@odtug.com.